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Cookie Policy

How we use cookies and similar technologies on our website

Manage Your Cookie Preferences

You can control which cookies we use by selecting your preferences below:

Necessary Cookies

Essential for website functionality. These cannot be disabled.

Analytics Cookies

Help us understand how visitors use our website to improve user experience.

Marketing Cookies

Used to deliver personalised advertisements and track campaign effectiveness.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and enabling certain functionality.

Cookies improve your browsing experience
You can control which cookies we use
Some cookies are essential for website functionality
We never use cookies to identify you personally

Last updated: 15th November 2024

1. Introduction

This Cookie Policy explains how Auto Quantum Ltd ("we", "us", or "our") uses cookies and similar technologies when you visit our website at auto-quantum.com. It explains what these technologies are, why we use them, and your rights to control our use of them.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work more efficiently and to provide reporting information.

Types of Cookies

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device until they expire or you delete them
  • First-Party Cookies: Set directly by our website
  • Third-Party Cookies: Set by external services we use

3. How We Use Cookies

We use cookies for several reasons, which we've categorised as follows:

Necessary Cookies

These cookies are essential for the proper functioning of our website. They enable basic functions like page navigation, access to secure areas, and shopping cart functionality.

Cookie Name Purpose Duration
sessionId Maintains user session across pages Session
cookieConsent Remembers your cookie preferences 1 year
shoppingCart Stores items in your shopping basket 30 days
csrfToken Security token to prevent fraud Session

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting information anonymously. This data helps us improve our website and user experience.

Cookie Name Purpose Duration
_ga Google Analytics - distinguishes users 2 years
_gid Google Analytics - distinguishes users 24 hours
_gat Google Analytics - throttles request rate 1 minute
pageViews Tracks popular pages and content 30 days

Marketing Cookies

These cookies track your browsing habits to enable us to show personalised advertisements and measure the effectiveness of our marketing campaigns.

Cookie Name Purpose Duration
fbp Facebook Pixel - tracks conversions 90 days
_gcl_au Google Ads - conversion tracking 90 days
userPrefs Personalisation preferences 1 year

4. Third-Party Cookies

We work with trusted third-party services that may place cookies on your device:

Google Analytics

We use Google Analytics to understand how our website is used. Google Analytics places cookies to:

  • Count the number of visitors to our site
  • Understand which pages are most popular
  • See how visitors navigate through our site
  • Measure the effectiveness of our content

Learn more: Google Privacy Policy

Social Media Platforms

Our website includes social media sharing buttons and feeds from:

  • Facebook
  • Twitter
  • Instagram
  • LinkedIn

These platforms may place cookies to track your interactions with their content.

Payment Processors

When you make a purchase, our payment partners may use cookies to:

  • Process your payment securely
  • Prevent fraudulent transactions
  • Comply with financial regulations

5. Managing Cookies

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • View cookies stored on your device
  • Delete individual or all cookies
  • Block cookies from specific websites
  • Set preferences for different types of cookies

Browser-Specific Instructions

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Manage Website Data
  • Edge: Settings > Cookies and site permissions

Opt-Out Links

You can opt out of specific third-party services:

  • Google Analytics Opt-out
  • Facebook Ad Preferences
  • Google Ads Settings

6. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

Necessary Cookies

Disabling these may result in:

  • Inability to add items to your shopping cart
  • Problems with user account functionality
  • Reduced security features
  • Loss of personalised settings

Analytics Cookies

Disabling these cookies:

  • Won't affect your browsing experience
  • Helps protect your privacy
  • Reduces our ability to improve the website
  • May result in less relevant content

Marketing Cookies

Disabling these cookies:

  • Reduces personalised advertising
  • May show less relevant ads on other websites
  • Won't stop advertising entirely
  • Protects your browsing privacy

7. Cookie Consent

When you first visit our website, we'll ask for your consent to use cookies. You can:

  • Accept all cookies
  • Accept only necessary cookies
  • Customise your preferences
  • Change your mind at any time

Updating Your Preferences

You can update your cookie preferences at any time by:

  • Using the preference controls at the top of this page
  • Clicking the cookie preferences link in our footer
  • Clearing your browser cookies and revisiting our site
  • Contacting our customer service team

8. Children's Privacy

Our website is not intended for children under 16. We do not knowingly place cookies on devices used by children. If you believe we have done so, please contact us immediately.

9. International Transfers

Some of our third-party service providers may be located outside the UK. When cookies are transferred internationally, we ensure appropriate safeguards are in place to protect your privacy.

10. Updates to This Policy

We may update this Cookie Policy from time to time to reflect:

  • Changes in our cookie usage
  • New legal requirements
  • Updates to third-party services
  • Improvements to our privacy practices

We'll notify you of significant changes by updating the date at the top of this policy and, where appropriate, providing additional notice on our website.

11. Contact Us

If you have questions about our use of cookies or this policy, please contact us:

Privacy Team

Email: [email protected]
Phone: +44 117 123 4567
Post: Privacy Team, Auto Quantum Ltd, 123 Green Street, Bristol, BS1 2AB

12. Your Rights

Under UK data protection law, you have rights regarding cookies that involve personal data processing. For more information about your rights, please see our Privacy Policy.

You can also contact the Information Commissioner's Office (ICO) if you have concerns about our cookie practices:

  • Website: ico.org.uk
  • Phone: 0303 123 1113
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Britain's leading eco-friendly cleaning revolution, creating a sustainable future one clean at a time.

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Contact Info

123 Green Street, Bristol, BS1 2AB, United Kingdom

+44 117 123 4567

[email protected]

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