Get in Touch

Whether you have questions about our products, need support, or want to learn more about sustainable cleaning, we're here to help.

Visit Our Office

123 Green Street
Bristol, BS1 2AB
United Kingdom

Call Us

+44 117 123 4567
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM

Email Us

[email protected]
General enquiries and support
[email protected]
Sales and product information

Live Chat

Chat with our customer service team
Available Monday - Friday
9:00 AM - 6:00 PM GMT

Send Us a Message

Frequently Asked Questions

What are your delivery options?

We offer free standard delivery on orders over £25. Express delivery is available for £4.99. We deliver throughout the UK, typically within 2-3 business days for standard delivery and next working day for express delivery.

How does the refill system work?

Our refill system uses concentrated tablets or pouches that you mix with water in your existing Auto Quantum bottles. Simply add the refill to your empty bottle, add water as directed, shake, and you're ready to clean! This reduces packaging waste by up to 80%.

Are your products safe for pets?

Yes! All our products are made with natural, non-toxic ingredients that are safe for pets when used as directed. We recommend allowing surfaces to dry before pets come into contact with them, just as you would with any cleaning product.

What certifications do you have?

We're proud to hold Soil Association Organic certification, Cruelty-Free International approval, B Corporation certification, and Carbon Neutral status. All products are Made in Britain with the highest environmental and ethical standards.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, you can return it for a full refund. Products should be returned in their original condition with proof of purchase.

Where can I buy your products?

You can purchase our products directly from our website, or find them in over 500 independent retailers across the UK. We're also available in selected major supermarket chains. Use our store locator to find your nearest stockist.

Business Hours

Monday - Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Bank Holidays Closed

Need Help Urgently?

For urgent product safety enquiries outside business hours, please call our emergency helpline:

+44 117 123 4568

This line is for genuine emergencies only, such as accidental ingestion or serious allergic reactions.